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Terms & Conditions

General

By entering and continuing within this website you agree to be bound by these terms and conditions, and any other notices accepted by you on this website.
The website at www.jemmasaunders.com.au is operated by Jemma Saunders, a company registered in Australia with registered ACN 61 956 437 and has its business office at 24 Waiora Avenue, Hamlyn Heights, Gelong. Victoria 3215.

For any questions please contact via email at jemma@jemmasaunders.com.au or by phone at 0400409598. Throughout the site, the terms “we”, “us and “our” refer to Jemma Saunders. We offer this website including all information and services available on this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws)
You must not transmit any viruses or any code of a destructive nature within this website.

Prices

We try our best to ensure prices and product information are listed on the website correctly in the instance, however, if by human or technical error, something has been listed incorrectly, Jemma Saunders reserve the right to revise prices.
Prices of our products are subject to change without notice. We reserve the right to modify or discontinue the service without notice at any time. All our prices are in AUD, Jemma Saunders is not responsible for varying currency conversion rates charged by banks.

Purchases, payment and processing 

By placing an order on this website, the customer is offering to purchase the item(s) on a subject to these terms.
When placing an order on our website, you warrant that you are:

  1. Legally capable of entering into binding contracts
  2. At least 18 years old
  3. Resident in one of the serviced countries
  4. Accessing the website from that country

We accept payment through Visa, Mastercard, PayPal and Afterpay.
Credit card payments are processed through Shopify Payments accepting Visa and Mastercard.

PayPal is an alternative option, it is the faster, safer, easier way to pay, so you can shop more securely, wherever you’re clicking. Your credit card and bank account numbers are never shared with online stores, and you are 100% protected against unauthorized payments sent from your account.
We do not accept payment over the phone but if you have any questions during the payment process, please contact us on jemma@jemmasaunder.com.au or 0400409598

Afterpay is a brand-new payment platform for Australian consumers. Afterpay offers interest free payment plans for your purchases online. Buy and receive what you want today and pay it off in four equal instalments fortnightly. To become an Afterpay customer you need to be over 18 years of age with a debit or credit card and an Australian residential address. Items can be added to your shopping cart as normal. Select Afterpay as your payment method and you will be directed to the Afterpay website. Login or register with Afterpay, enter your details and confirm payment. The payment schedule will be emailed to you.
Your order will be shipped as per our normal delivery terms and conditions. Our normal terms and conditions apply to all Afterpay orders. If you fail to make payment, you will be charged a late payment fee of $10 with a further $7 fee added 7 days later if the payment is still unpaid.

Customers must provide Jemma Saunders with complete and accurate details when making purchases. We are not liable if we are given incorrect delivery addresses at the time of purchase or returning goods.
Jemma Saunders holds a firm stance against credit card fraud. If we find anyone trying to use another person’s details, we will report all transaction information to the Australian Federal Police and banking authorities.

Cancellation

Orders may be cancelled at any time due to an inability to authorize payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by Jemma Saunders. In addition, Jemma Saunders reserves the right to decline or cancel any such orders.

Privacy

Jemma Saunders strives to ensure security and privacy of your personal information. Jemma Saunders will not provide any of your personal details to third parties, unless required to do so by law. The information that you provide will be kept confidential and used solely for the processing of your order.

Item availability

Jemma Saunders endeavors to ensure stock availability is accurate always, but from time to time items may be sold out before stock is updated. Jemma Saunders makes every effort to display the colours of its products accurately however on different monitors this may vary.

Pre-order

Pre-order means that an item is currently out of stock but will be ordered from suppliers once the customer places the order. The order may take an extended period to arrive to the customer after the order is placed due to production.

Shipping and Returns: See Shipping page here.

Access to site

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or deny access for services without notice. Jemma Saunders will not be liable if for any reason the website is unavailable at any time for any period.

Gift cards

Gift Cards are will be treated as cash and cannot be replaced if lost or stolen. Gift cards cannot be exchanged for cash. No change will be given and any balance that remains on the card can be used in whole or part against future purchases. Gift cards expire within 12 months after issue. Any balance that remains on the Gift Card after expiry will not be available for use.

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